Q1: How do you guarantee the quality?
A1:All cars are tested before shipment. For brand new cars, we conduct a visual inspection. For used cars, we provide a
certification from a third-party inspection company.
Q2: What kind of trade terms are available from your side?
A2:We can deal by EXW, FCA, FOB, CFR, DAP, CIF, DDP, etc.
Q3: What shipping methods do you use and what is the delivery time?
A3: We utilize various transportation modes including trailers, rail, containers, and RORO ships. Typically, orders are delivered
within 15 to 25 days after deposit receipt.
Q4: What is the warranty period for your vehicles?
A4:Please refer to the warranty manual or contact our after-sales service team for specific terms and conditions.
Q5: How can I track my order status?
A5:You can track your order status through our online platform or by contacting our customer service team. We will also provide regular updates on production and shipping progress.
Q6. If I have other questions, whom should I ask?
A6:You can contact us here online, our sales will respond within 10 mins.